Privacy Policy
Effective: Junuary 9, 2023
Spoofwise is committed to protecting the privacy of our users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information provided to us through our website and services.
Spoofwise.com provides a service that offers advice to help people identify scams, education on how to identify scams, simulated scams to teach people about scams, and content about how scams work. With the above in mind, we wrote this Privacy Policy to describe the information we collect,
how
we use it, when and who we share it with, and the controls available to you to manage your
information in a way that is easier to read and understand. Of course, if you have
questions,
feel free to Contact Us.
Please read our entire Privacy Policy. If you only have a few minutes and want to know how to
exercise your rights to manage the personal information we may have about you, we recommend
you
review Your Choices and Controls to understand some
of
the basics. If you're a California or Nevada resident or wish to exercise rights on behalf
of
someone else, read the additional information in Your Privacy
Rights. If you're outside the United States, we also recommend you read the
additional
information here and here.
Lastly, before you dive in, remember this Privacy Policy only applies to our websites and webforms that
link
to or reference this Privacy Policy. This Privacy Policy does not apply to websites
maintained
by other companies including advertiser websites that we may link to or those you connect
with
through our websites and webforms or the websites on which our webforms are located. This
means
that the privacy policy of such companies or advertisers applies to any information you
provide
directly to them or is collected automatically by them from you.
This Privacy Policy applies only to the following basic categories of information we collect:
- Information you provide to us through our websites and webforms.
- Information we collect automatically when you use our websites and
webforms.
- Information you provide to us when you call or receive a call from us or an
advertiser.
- Information we get from advertisers, third parties, and offline
sources.
- Any other information you choose to provide to us.
For each of these categories, we use the information to provide our services to you, to
communicate with you, to process your request(s), to understand how our services are used,
to
improve our services, and to comply with applicable laws. Additional details on each
category is
provided below.
We collect personal information, such as your name, email address, and phone number, when you register for our services or request support. We may also collect non-personal information, such as your browser type and IP address, through the use of cookies and other technologies to improve our services and website.
Keep in mind that when you submit your information to us through our websites and webforms to
request a quote or rate, you are also directing us to share the information you submit with
an
advertiser so we can match you with their products and services.
When you use our websites and webforms, we collect information about which of those websites
and
webforms you have used and how you've used them, in addition to information about your
activity,
browser, and device. Like most websites, we may collect such information by using online
tracking technologies, such as cookies, pixels, tags, and other unique identifiers (go to
allaboutcookies.org or youronlinechoices.eu to learn more about such tracking technologies).
Below is a more detailed explanation of the types of information we collect automatically
when
you use our websites and webforms:
- Usage Information. We collect information about your activity through
our
websites and webforms. For example, we may collect information about:
- how you interact with our websites and webforms and which search queries you
submit
- which pages you have visited on our websites and which ones you visited
immediately
before or after navigating to our website.
- which advertiser quotes you select, which advertiser websites you visit,
including
the time and date of your visit, and your interactions with our websites and
advertisers' websites (such as when you leave our site to go to an advertiser's
site
or when you use our webform on a third-party site); and
- other demographic and usage information.
- Device, Browser, and Location Information. We collect information from
and
about the devices and browsers you use and about your location. For example, we collect:
- device type, browser type, IP Address (which is treated as personal information
in
some jurisdictions, but which we use only to identify your geographic area and
to
comply with applicable laws); and
- identifiers associated with cookies or other technologies that may uniquely
identify
your device or browser.
-
Interactions with Advertisers, Advertisements, Emails, and other
Communications. Keep in mind, we may also collect information when you
interact
with our webforms placed on third-party websites (including which website you visited,
which
webform you used, and what information you submitted through the webform),
advertisements
placed on our or third party websites (including which advertisements you viewed, which
ones
you selected, and on what website you viewed our advertisement), and our emails and
other
communications we send to you (including whether you opened, forwarded or selected a
link or
content in such email). For example, we may use information you submit to us through our
webforms placed on third-party websites to show you more relevant quotes and rates from
advertisers.
Most web browsers are set to accept cookies by default. If you prefer, you can usually remove
or
reject browser cookies through the settings on your browser or device. Keep in mind, though,
that removing or rejecting cookies could affect the availability and functionality of our
websites and webforms. To learn more about your choices, please check out Cookies and Other Technologies.
When you contact us, including by mail or email, or communicate with us in any other way,
we'll
collect whatever information you volunteer or that we need to resolve your question or
request.
The categories of information we collect from you or that you can provide to us through
mail,
email, or other means depends on the purpose of your communication to us.
We use your information to:
- We use your personal information to provide you with our services, including education, scam simulations, and support to help you identify scams. We may also use your information to communicate with you about our services, send you newsletters and promotional offers, and improve our website and services.
- Communicate with you, including by phone calls, email, mail, and text messages. For
example,
when you provide your contact information to us you are registering to receive
communications from us directly or through a third-party which may include using the
foregoing communication methods to:
- Share information about our services (including about our websites and
webforms).
- Share information about an advertiser's products and services that we think may
interest you. For example, if you request to be added to any of our mailing
lists,
we will periodically send you newsletters and other e-mails with offers and
promotions. Our emails will always identify Spoofwise as the sender. You may
unenroll any time by selecting “unsubscribe” in our emails.
- Communicate with you to process and fulfill your request for a quote or rates
from
advertisers.
- Respond to your inquiries.
- Provide and improve our services (including our websites and webforms) including through the use of your
location information, both on and off our websites and webforms. See Cookies and Other Technologies to learn more
about
our practices and your choices.
- Develop, operate, improve, deliver, maintain, and protect our services including our
websites and webforms.
- Monitor and analyze trends and usage of our services.
- Enhance our services (including our websites and webforms) and your experience with them
by
using information we collect automatically by cookies and other technologies.
- Enhance the safety and security of our services.
- Verify your identity and prevent fraud or other unauthorized or illegal activity.
- Enforce our Terms of Use and other usage policies.
- Comply with legal requirements, including applicable laws, rules, regulations, and
orders.
Keep in mind that information collected through cookies and other online tracking
technologies is
also used along with other information we collect for the purposes outlined in this Privacy
Policy including: remembering your settings and choices and providing you with a customized
experience; monitoring, analyzing, and improving the operation, delivery, performance and
usability of our services; and providing you with personalized ads based on your activity on
our services and on other sites and services not operated by us.
We may share the information we have about you in the following ways:
- With Our Service Providers and Other Third Parties. To provide and
protect
our services, we may share the information we have about you with those businesses that
provide services to us including our third-party vendors, suppliers, service providers,
and
other third parties under the following circumstances:
- To measure and optimize the performance of our websites, webforms, and ads and
to
deliver more relevant ads, including for advertisers and other third-party
websites
and apps. For more about the information collected by third parties on our
websites
and webforms, visit Cookies and Other
Technologies.
- To optimize advertisers' and other third-parties' ability to reach their target
audience and markets by sharing aggregated, non-personally identifiable,
de-identified, and aggregated information (i.e., information about you and other
users collectively, but not specifically identifiable to you) with such
providers
and third parties that provide services to us or perform business purposes for
us.
- To help us and others prevent fraud, which may include sharing device, usage,
and
other information we have about you.
- For legal, safety, and security reasons. This means we may share information
about
you if we reasonably believe that disclosing the information is needed to:
- Comply with any valid legal process, governmental or law enforcement
request, or applicable law, rule, or regulation (e.g., subpoenas, court
orders, federal/state audits or similar circumstances, etc.).
- Investigate, remedy, or enforce potential violations of our Terms of Use.
- Protect our rights, property, or safety or those of the advertisers, our
suppliers, or others.
- Detect and resolve any fraud or security concerns.
- As part of a merger or acquisition, asset sale, financing, liquidation, or
bankruptcy. If we become involved in any merger, asset sale, financing,
liquidation
or bankruptcy, or other acquisition of all or some portion of our business by
another company, we may share your information with that company before and
after
the transaction closes.
Note that we have agreements with our third-party vendors, suppliers, and service
providers
requiring them to secure any personal information we provide to them, limit how they use
such information, and comply with national, state, and other applicable privacy
regulations.
THIRD-PARTY CONTENT, LINKS, AND INTEGRATIONS
As noted above, our websites and webforms will contain third-party content, links, and
integrations. For example, when you submit information through our websites and webforms you
may
be presented with content and links to an advertiser's website to learn more about their
products and services or to request a quote or rates directly from them. Through these
integrations, you will be providing information to an advertiser, other third parties, as
well
as to us. We are not responsible for how an advertiser and such other third parties collect
or
use your information. As always, we encourage you to read the privacy policies of every
advertiser and third-party service that you visit or use.
How long we keep your information depends on the type of information, the purpose for which
it is
used, how sensitive it is, and other similar factors. For example, we keep your information:
- That you submit through our websites and webforms (like your name, phone number,
address,
email address, etc.) until you ask us to delete it.
- For the length of time reasonably needed to fulfill the purposes outlined in this
Privacy
Policy (including for as long as need to provide you with our services), unless a longer
retention period is required or permitted by law.
- For as long as necessary to resolve disputes and/or enforce our rights and agreements.
- If it is aggregated, anonymized, de-identified (i.e., not capable of identifying you)
then
indefinitely.
- In our backup or disaster recovery systems for a limited period of time or as required
by
applicable law.
If you ever decide to stop using our websites and webforms, you can ask us to delete your
information (see Your Choices and Controls to learn
more).
Keep in mind, while our systems are designed to carry out our deletion automatically, we
cannot
promise or guarantee that deletion will occur within a specific timeframe. Also, there may
be
legal requirements to keep and not delete your information when you make a deletion request
to
us. This means we may suspend deletion of or not delete your information if we receive valid
legal process asking us to preserve your information, if we receive reports of abuse or
other Terms of Use violations, or if your use of our
websites or
webforms or your information is flagged by our automated systems for abuse or other Terms of Use violations.
The security of your personal information is very important, and we take a number of steps to
safeguard it. For example, we have implemented technical and organizational security
measures
that are designed to help protect your information from unauthorized access, disclosure,
use,
and modification. We also maintain physical, electronic, and procedural safeguards that
comply
with or exceed federal standards to guard your information, and we anonymize or expunge data
when it is no longer necessary to provide services to our users or substantiate records for
an
advertiser. From time-to-time, we review our security procedures to consider appropriate new
technologies and methods.
Even so, despite our efforts, no security measures are perfect, impenetrable, or 100% secure.
We
cannot ensure, and do not warrant or guarantee, that the information you transmit to us will
remain secure, nor do we guarantee that this information will not be accessed, disclosed,
altered, destroyed or used in an unauthorized manner. These are the risks of being online
and
conducting business online.
Of course, if we learn of a security breach, we may attempt to notify you electronically so
that
you can take appropriate protective steps. We may also post a notice on our services if a
security breach occurs. Depending on where you live, you may have a legal right to receive a
notice of a security breach in writing. If you have any questions about the security of your
information, please Contact Us.
COOKIES AND OTHER TECHNOLOGIES
As discussed above, advertisers, our service providers
(including any other third parties working on our behalf), and any other businesses (third
parties) who collect information on our services, may automatically receive certain
information
associated with you and/or your device(s) as part of your use of our websites and webforms
through browser or device-based tracking technologies such as cookies, pixels, tags,
beacons,
scripts, or other technology.
Many devices and browsers give you the option to manage and/or disable cookies and other
online
tracking technologies. To opt-out of the use of these technologies, you can change your
browser
options to stop accepting cookies or to prompt you before accepting cookies. To assist you,
we
compiled directions for some commonly used browsers and devices in the table below. Keep in
mind
that not all devices and browsers are the same so the methods described below may not work
for
your browser, browser version, or device and may change at any time. We encourage you to
refer
to the relevant instructions for your particular device or browser.
Before you dive in, please note, if you opt out of the collection and use of
information
via cookies and other tracking technologies, you may still see customized advertising
displayed by advertising networks from which you have not opted out. In
addition,
your opt-out will not prevent any advertising network from displaying advertising that is
not
customized to you and your interests and, consequently, may be less relevant to you. You
will
need to make such choices on each browser and device you may use to visit our websites and
webforms.
-
Disabling Cookies in Browsers. When you elect to opt-out on a website,
including our websites, an opt-out cookie is placed on your device. Then when you visit
the
same website, the opt-out cookie tells the website you opted out. This means that
blocking
all cookies may then prevent the websites from operating as expected and may also
prevent
your consent choices from being stored. This may mean that if you opt-out and then block
cookies, we may not know about, or be able to honor, your opt-out. You should also be
aware
that blocking cookies on your computer will not affect your consent choices on a
different
device, such as a mobile device. You may want to keep this in mind when determining your
browser cookie settings. For more information on how to disable cookies on the most
common
browsers see below.
-
Other Options for Disabling Online Tracking. Blocking cookies in your
browser may not prevent cross-site tracking of your online activity using other online
tracking technologies. In addition to managing your cookie settings for your browser,
you
can opt-out of tracking directly with the businesses that operate the tracking
technologies.
To opt-out of certain analytic tracking by our service providers visit the links below:
-
Do Not Track. Some web browsers may transmit “do not track” signals (go
here to learn more). Web browsers
may
incorporate or activate these features differently, making it unclear if users have
consciously activated them. As a result, we do not take steps to respond to such
signals.
-
European Visitors. In connection with the General Data Protection
Regulation (GDPR) applicable in the European Economic Area (EEA), we eliminate or limit
the
use of cookies and similar technologies with visitors from the EEA (excluding our
corporate
website available at www.wpoofwise.com, which continues to use cookies for all users
with proper consent (see more information below)). Specifically:
- If you visit a third-party site that uses our services, we will not place any
cookies on your device unless you have provided your consent and been provided
with
notice of our privacy practices and your ability to opt-out at any time.
- We will not seek your consent to use cookies in this instance, though the
advertiser
or their website publisher may do so.
- If you visit one of our websites, we will only place limited third-party
cookies,
such as those made available for analytics purposes by Google and Bing. In this
case, we will seek your consent to use these third-party cookies and will only
do so
after you indicate your consent. If you do not consent, then no cookies will be
written to your device.
- If you are visiting our corporate website, spoofwise.com, for the first
time, or
the first time after we make a material change, we will seek your consent to use
cookies.
- If you do not consent, you will still be able to use our websites, but certain
functionality may be limited. To enable this feature, we use third-party tools
to
determine your geographic location; if these tools indicate that you are in the
EEA,
then we treat your visit as above. If you feel that you are subject to GDPR, but
we
have nonetheless used cookies in connection with your visit without consent
(which
may be due to a failure of the third party geolocation tools, your use of a
proxy
server, your location outside of the EEA at the time of your visit, or some
other
factor beyond our control) please notify us through our Privacy Center (follow the instructions to
“Contact Us”) and make sure to include any relevant
details so that we can ensure proper treatment of your data under GDPR.
YOUR PRIVACY RIGHTS
To manage or make choices about the personal information (as known as personal data) we have
about you, review Your Choices and Controls. If you
are
a resident of California, a resident of Nevada, or a citizen of a European Economic Area
(EEA)
Member State, review the applicable sections below to learn more about your privacy rights.
If
you are a parent or legal guardian or a representative, review the sections identified below
to
learn more about how you may exercise rights on behalf of your child or another person.
- California Residents. If you reside in
California, the following additional information about how we use and disclose your
information and any additional rights you may have is below:
- Uses and Disclosure of Your
Information. For more information on information we collect,
including
the sources we receive information from, review Information We Collect. We collect and
use
these categories of personal information (also known as personal data) for the
business purposes described in How We Use
Your Information, including to provide, manage and improve our services.
- Rights Regarding Your
Information. If
you are a California resident, you have the right to delete personal information
we
have collected about you and you have the right to know certain information
about
our data practices in the preceding 12 months. You have the right to request the
following:
- categories of personal information we have collected about you;
- categories of sources from which the personal information was collected;
- categories of personal information about you we disclosed for a business
purpose or sold;
- categories of third parties to whom the personal information was sold or
disclosed for a business purpose;
- business or commercial purpose for collecting or selling the personal
information; and
- specific pieces of personal information we have collected about you.
To exercise any of these rights, please submit a request to us in our Privacy Center or email us at
hello@spoofwise.com.
In
the request, please specify which right you are seeking to exercise and the
scope of
the request. We will confirm receipt of your request within 10 days. We may also
ask
you for specific information to verify and process your request. Keep in mind,
if we
do not have information that permits us to verify your identity, we may deny
your
requests to know or delete.
-
Right to Non-Discrimination.
Should
you wish to exercise your rights as a resident of California, we will not
discriminate against you by showing you different products or services based
solely
upon your request. Kindly note, however, if the advertisers require additional
data
or information from you before providing quotes, rates, or other information,
exercising your California rights may limit the number and range of advertisers
who
are displayed in response to your request.
-
Do Not Sell My Personal
Information.
Some of our sharing activities may be a “sale” of personal information under
California law. For example, when we share information we collected
automatically
from you with advertisers in order to create consumer profiles and present our
advertisers' products and services to you. Subject to certain exceptions, as a
California resident, you may opt-out of the “sale” of your personal information
at
any time by taking the following actions:
- For information collected automatically through cookies and similar
tracking
technologies change your browser settings to stop accepting cookies or
to
prompt you before accepting cookies. To learn more, read Cookies and Other Technologies.
- For all other information, if you wish to put on file with us your
preference to opt-out of our sharing of your personal Information with
third
parties for such third parties' direct marketing purposes or to find out
more about your opt-out rights, please submit your request through the
instructions on
Do Not Sell My Personal
Information or email us at hello@spoofwise.com.
-
Shine the Light. California
residents
may, no more than once per calendar year, request from us information about our
disclosure of certain categories of personal information to third parties for
direct
marketing purposes. To be valid, requests must be submitted to us by following
the instructions found at Privacy Center.
We will provide you
within 30 days of receiving your request, a list of the categories of personal
information (also known as personal data) disclosed to third parties for direct
marketing purposes during the immediately preceding calendar year and the names
and
addresses of the third parties.
- Nevada Residents. Subject to certain exceptions, some of our data
sharing
practices may be considered a “sale” of your personal information under Nevada Revised
Statutes 603A. Nevada residents may opt-out of the “sale” of personal information
covered
under the statute, by exercising your cookie consent options as detailed in Cookies and Other Technologies or by submitting
your request through our Do Not Sell My
Personal
Information or email us at hello@spoofwise.com
- Visitors Outside the United
States.
This Privacy Policy is intended to cover collection of information on our websites and
webforms from residents of the United States. The data protection and other laws of the
United States might not be as comprehensive as those in your country. By visiting our
websites and webforms or otherwise using our services in any other way, you acknowledge
and
agree that your information may be transferred to our facilities and those third parties
with whom we share it as described in this Privacy Policy, regardless of the laws of
your
country of residence. To the extent the laws of another jurisdiction apply to your data
or
use of our services, we will comply with such laws. For example, for European Visitors,
read
the European Visitors section of Cookies and Other Technologies to learn more
about
our use of cookies and similar technologies with visitors from the EEA.
- Children's Information. As noted in our Terms
of Use, you must be at least 18 years old to use our services. We do not
knowingly
collect, use, or disclose personal information about visitors under 18 years of age. If
you
are under 18, you can use the services offered on our websites only with your parent or
guardian. Please see our Terms of Use for more
information.
- Household Information. In some instances, our websites and webforms
allow
you to submit information about you and other members of your family including your
children
in order to process your request for a quote and rates (see How We Use Your Information to learn more).
When
you submit such information to us you represent and warrant that (i) you are the parent
or
legal guardian of the child/children or that you have legal authority to submit each
child's
information, and (ii) you are authorized to submit any other family members' information
to
us, to process your request and for it to be used by us and advertisers as outlined in
this
Privacy Policy.
YOUR CHOICES AND CONTROLS
We want you to be in control of your information, so we provide you with the following tools
to
exercise control over the information we have about you. Keep in mind that each option is
subject to applicable legal limitations. Additionally, because your privacy is important to
us,
we will ask you to verify your identity/request or provide additional information before we
let
you exercise your choices over the information we have about you. We may also reject your
request for several reasons, including, by way of example only, if the request risks the
privacy
of other persons or is unlawful.
- Access and Portability. You can access and receive a copy of the
information we have about you by submitting a request in our Privacy Center.
- Correction or Modify (also known as rectification). You can correct or
modify the information we have about you by submitting a request in our Privacy Center.
- Deletion (also known as erasure). If for some reason you ever want to
delete the information we have about you, simply submit a request in our Privacy Center.
- Revoke Consent or Object to Processing. You can revoke the consent you
gave
to us or object to our processing of the information we have about you by submitting a
request in our Privacy Center. If you are seeking
to unsubscribe to our emails or change your communication
preferences, see below.
- Marketing and Communication Preferences. If you wish to unsubscribe to
any
email communications we send to you, simply select “unsubscribe” in the emails. If you
wish
to unsubscribe to any text messages we send to you, text “STOP” in reply to any text
message
you receive from us. If you wish to unsubscribe or change/update any communication
preferences with us including calls or mail, submit a request in our Privacy Center. Please note
that
we only control our own mailing and marketing lists/subscriptions and policies. Third
parties that maintain their own marketing lists may send communications that advertise
our
services. You must contact these parties directly in order to stop receiving their
communications.
- Cookies and other Tracking Technologies. To learn more about your
choices
and how to exercise control over the information we collect from you automatically using
cookies and other online tracking technologies, read Cookies and Other Technologies.
If you have any questions or need assistance email us at hello@spoofwise.com
REVISIONS TO THE PRIVACY POLICY
We may change this Privacy Policy from time to time. When we do, we'll let you know by
revising
the date at the top of the Privacy Policy. We may also provide you with additional notice
(such
as adding a statement to our websites' homepages or adding “Updated” to the footer links to
our
Privacy Policy (e.g., Updated Privacy Policy). We encourage you to review this Privacy
Policy
whenever you use any of our websites and webforms to ensure you are aware of our current
privacy
practices.
QUESTIONS AND SUGGESTIONS
If you have any questions, concerns, or suggestions about our Privacy Policy, you may contact
us
by sending a message at hell0@spoofwise.com.
